Shipments


All shipments are free throughout Europe and we have very competitive prices with discounts for shipments outside the European Community. We also have a 24-hour service with minimum prices throughout the peninsula and fast 24/48 hour services throughout Europe. Check rates when purchasing the product and choose the option that interests you most.

Fast service.


Orders placed before 3:00 p.m. will be shipped the same day. Orders placed after 3:00 p.m. will be sent the next business day. We send orders from Monday to Friday. All orders received on the weekend will be sent the following Monday, excluding holidays. You can choose between the free shipping option or our next guaranteed express delivery service from the working day to the whole peninsula and 48/72 hours to the rest of Europe. If you are not sure that your location qualifies for the next day’s shipment? Get in touch with us and we will be happy to advise you.
Please note that next day delivery excludes weekends and holidays.

 

 

Packlink delivery service pro. Vintage Chess is happy to work with Packlink to receive their orders. On the day of the order you will be sent by email a tracking number so you know when they are scheduled to deliver your order. You can also follow where your driver is on your schedule until the last 15 minutes of this window. This service is also interactive so it is able to leave alternative delivery instructions or even change the delivery dates if it will not be available. Gone are the days of being at home waiting for the messenger. For further information please click here. You can get more information about the application here. We can send our products to almost every country in the world. We have secured highly competitive shipping rates with UPS ™ to the US, Australia, Canada, New Zealand and beyond. Shipping to these destinations can occur in less than ten days from the time of order. All orders are sent using secure, tracked and insured courier services and will require a signature upon delivery. The cost of shipping depends on the weight and size of the product you request. You can determine the exact shipping cost by using our shipping estimator once your product has been added to your cart.

MONEYBACK GUARANTEE OF 30 DAYS. If your order arrives damaged or the goods are defective we will arrange for your order to be picked up and a replacement delivered as soon as possible. All orders, large and small, are covered by this policy. Damaged shipments must be reported immediately. If you change your mind and in the end you do not want the product … You have up to 30 days after your original purchase to return the goods to us for a refund or exchange. Under these circumstances, you will be asked to return the goods to us in the same condition they arrived.

Vintage Chess
Calle Avelino Montero Ríos 33, 1º 2
28039 Madrid.
España

 

Payment methods

Card payment

You can make the payment directly on the web. We accept VISA, MasterCard and VISA Electron cards. In the last step of the purchase process you will be redirected to a secure domain provided by BBVA in which you must enter your card number and expiration date to complete the payment in complete safety. Once the card payment is finished, we will confirm it on our page. Each transaction made on Vintage-chess.com is 100% secure. All transactions that involve the transmission of personal or banking data are made using a secure environment. Vintage chess uses a server based on the standard security technology SSL (Secure Socked Layer). All the information that you transmit to us will be encrypted through that network. Likewise, the data on your credit card are not registered in any database but go directly to the POS (Point of Sale of the Bank). We also inform you that in an effort to provide greater security to the owners of credit cards, we have incorporated into our payment gateway the secure payment system called CES (Secure Electronic Commerce). In this way, if you are a “secured” cardholder, you can always make payments with a VISA or MASTERCARD card in our store. When paying with VISA or MASTERCARD card you will always be asked for the following information: the card number, the expiration date, and a validation code, which matches the last 3 digits of the number printed in italics on the back of your card. credit, offering in this way, more guarantees about security in the transaction. What is CES (Secure Electronic Commerce)? CES is a system to ensure Internet transactions promoted by Visa International, Mastercard, Microsoft and Netscape, among others. The main purpose is to provide greater security both to the Internet user and to the businesses that sell through the Internet, by authenticating the buyer as the legitimate owner of the card he is using. In practice, when paying with a VISA or MASTERCARD card “secured”, you will be asked, in addition to the number and expiration date, a personal key for exclusive use for Internet purchases that identifies you, unequivocally, as its owner. In this way, no one can make a purchase on the Internet if they do not know the key. You can distinguish if the Secure Electronic Commerce protocol is activated by the VISA logos “Verified by VISA” and Mastercard “Mastercard Secure Code”.

If you have not yet received a personal password for exclusive use for Internet payments, we advise you to ask your financial institution to add your cards to the Secure Electronic Commerce service. For this you can contact your bank or if you are an online banking customer, you can request it online directly. Credit card fraud is a crime, and Vintage Chess will take legal action against anyone who makes a fraudulent transaction in our online store.

 

Wire transfer

If you prefer you can make the payment by means of a bank transfer to the BBVA bank account that we will provide you in the last step of the purchase process.
PayPal

It is a very widespread way of payment through the Internet. They charge us a commission of 3% for their services. We also accept this form of payment, but we have to apply those expenses to the client. Otherwise we can not cover this extra cost because in our prices we try to adjust the margins completely.

Cash on delivery

If you want to make the cash on delivery please contact us. An advance 50% is requested and, to the remaining 50%, a 5% administration cost of the transport agency is added. The payment to the carrier at the time of delivery.